- How credit is decided: which creator gets credit for a sale, the evidence we use, and what happens when a sale can’t be credited.
- Trust and fraud protection: how we check that sales are real, how riskier orders are handled, and how your data is kept separate.
- Holding periods and disputes: why commission is held, how long for, and what returns and chargebacks do to it.
The short version
- A shopper clicks a creator’s link. We record the click.
- The shopper buys on the brand’s Shopify store.
- We look for evidence linking the order to a click. The most recent eligible creator click wins.
- The creator’s commission is held for at least 30 days while returns and payment problems can still happen.
- When the hold ends, the creator can withdraw the money to their bank through Stripe.